Farnek launches eProcurement portal

FM company seeks to increase transparency and efficiency while lowering delivery time with new platform

UAE-based facilities management (FM) major, Farnek, has announced the launch of its online eProcurement portal, with which it aims to increase efficiency and improve delivery times.

Farnek said the portal has been designed to enable better operations via automation of the procure-to-pay process, covering supplier online registration, the purchase request to purchase order process, timely online approvals, delivery notes, supplier invoicing and payments, tendering, as well as contract tracking and reporting, through the utilisation of online dashboards.

Markus Oberlin, CEO, Farnek, said: “Harnessing eProcurement is an integral element of improving the efficiency of our organisation and to ultimately add to our growth aspirations and overall profitability. As a leader in sustainable FM, we are also introducing paperless processes across all departments, while also increasing transparency.”àaA

According to Farnek’s statement, the typical benefits of the eProcurement system include reducing the number of manhours on menial tasks, including paper-based documents and approval processes – which are now completed efficiently via the application – and also cutting out the need for hard copy filing, because everything is saved digitally on the system.

The tendering process is also simplified and completed almost exclusively online, promoting an enhanced selection process and accommodating smart comparisons.

“We wanted to create a system that enhanced our service delivery, using the latest technology. Therefore, by digitalising our procurement process we can now ensure not only an efficient service, but material delivery as well,” said Oberlin.

“The implementation of this digital platform, which was configured and customised to meet the specific requirements of multiple departments within Farnek, has undergone several months of research and development as well as testing, to ensure the system will meet the expected outcome. End-user training across our organisation has also been delivered to ensure the smooth transition of these new digital services.”

Technology forms a key part of Farnek’s business strategy, the statement added. The company has an ongoing multi-million-dirham investment plan to digitally transform its business model, by developing and introducing, new solutions based on smart apps, big data, machine learning and artificial intelligence.ààà

Among Farnek’s customers are UAE entities such as Emaar’s Dubai Mall and Burj Khalifa, Dubai Airports, Emirates, Etihad, and Du.

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