Emrill opens regional staff training facility

Facility was designed with flexibility in mind and is equipped for specific and multi-purpose use

Emrill has opened a new training facility in Al Quoz, Dubai, in line with its plans to drive staff development and achieve quality-driven growth. The facility is said to reinforce Emrill’s drive to bring the highest international standards to the industry and support its growing training network.

Known as the Emrill Centre of Excellence, the facility contains both BICSc-certified and NICEIC-accredited training and assessment rooms, and aims to give students a place for hands-on experience in facilities management, alongside a range of classroom-based and digital training. The centre is said to feature common spaces and rooms for collaboration, workshops, seminars and open learning sessions.

The news follows Emrill’s decision earlier this year to open satellite BICSc-certified training rooms at selected client sites to embed recognised training standards into working environments.

“Our investment in this fantastic facility further reinforces Emrill’s commitment to talent development and upskilling our people, by offering team members the most advanced training experience in the market. In the highly competitive FM industry, a key differentiator for Emrill is the quality of our people combined with the high level of training customisation we offer, which sets us apart in the industry,” said Alex Davies, MD of Emrill.

According to Emrill, the facility was designed with flexibility in mind and is equipped for specific disciplines and multi-purpose use. Training programmes cover both hard and soft services, as well as interactive training courses for SIRA-certified security guards.

Davies adds, “Last year alone, we delivered 134,667 training man-hours, an increase of 4.87%, which led to an increase of 17% in internal staff promotions. We are clearly investing in our people through training that really works and pays off for all stakeholders, most importantly our clients and end users through internationally benchmarked, top of the market service delivery.”

The new facility is said to be ‘significantly larger and more technologically-advanced’ than Emrill’s previous training centre and consists of real-life environment training rooms with housekeeping, concierge, office and engineering mock-ups, plus colour-coded static displays of equipment and materials. Digital learning has also been implemented.

Sarah Rodgers, who took over as head of soft services at Emrill, and is responsible for the Learning & Development Department also commented, “Our objective is to create a world class working environment where continuous learning and development can take place; where employees gain more fulfilment from their roles, and develop intrinsic motivation to contribute to the organisation’s objectives. Through coaching and mentoring, experientia­l, practical and digital learning techniques, we tailor our learning and career development programmes to the needs of individuals. We also adapt the programmes for each specific market segment served, ranging from aviation to retail, residential to commercial. Our new centre is specifically designed to effectively meet these diverse needs.”

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