MAG launches ‘Uber-style’ maintenance tracking app

MAG FM let owners and tenants living in all MAG developments request home maintenance services

Owners and tenants at MAG5 Boulevard in Dubai South can now order home maintenance services from Hitches and Glitches via a new Uber-style tracking app, called MAG FM.

MAG Lifestyle Development says the MAG-branded smart technology grants users the ability to browse a wide range of home maintenance packages or ‘customise their own package’ specific to their individual needs.

Hitches & Glitches covers a comprehensive range of maintenance requests and repairs, from electrical and plumbing works to water tank cleaning, air conditioning and swimming pool maintenance, smart home product repairs and updates, gardening, cleaning, and general handyman jobs.

MAG’s partnership agreement with the leading UAE home maintenance company also means app users can pay for any repairs or services carried out in their home via Google and Apple Pay for any parts or service carried out in their home.

“MAG 5 Boulevard is an affordable, contemporary development with a real community feel and an accent on the modern lifestyle. Therefore, it seemed only natural for us to launch a reliable, convenient, and efficient, technology-led home maintenance solution for the residents there, before expanding the maintenance service to our other developments,” said Talal Al Gaddah, senior executive vice chairman, MAG Lifestyle Development.

The service is initially being launched for residents living in MAG5 Boulevard but is planned to be then rolled-out across all MAG developments throughout Dubai.

“One of the other major benefits of this app is that once tenants and owners living in MAG5 and eventually in all MAG developments, have booked online, they can track our technicians in real-time, Uber-style, through a link to Google Maps, so they will know their location and their exact arrival time,” said Kelvin Varghese, Director of Hitches & Glitches.



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