Siemens launches Fire Safety Digital Services
With a combination of on-site and above-site services, the new portfolio delivers remote diagnosis and services which reduce the impact of troubleshooting and inspections on business activities
Siemens has launched Fire Safety Digital Services, a first-in-market portfolio of digital and managed services, which connect fire safety systems to the cloud, enabling businesses to move from a reactive, compliance-led approach to total protection through intelligent safety.
In a statement, Siemens explained that by embracing digital services in operation, event-handling and maintenance, customers can improve hazard identification and prevention, make better risk-control decisions, protect business continuity, and provide a safe environment for people and assets.
“It’s important to remember that with fire systems, compliance does not necessarily equal safety,” said Brad Haeberle, Senior Vice President, Services, Siemens Smart Infrastructure. “With digital services for fire safety we can go beyond simply meeting fire system regulations, by using data and intelligently applied analytics to fully protect people and assets.
In February 2021, Cristina Perez Domper, Regional Operations Manager, Building Products Testing and Certification at Intertek MEA told Middle East Construction News (MECN) that the Kingdom must learn from the lessons of the past.
“Developing smarter protection systems through cloud connectivity reduces the burden on people, eliminates unnecessary interruptions and gives businesses much-needed transparency over their processes, for smoother operation and system availability,” he added.
With a combination of on-site and above-site services, the new portfolio delivers remote diagnosis and services which reduce the impact of troubleshooting and inspections on business activities. High levels of knowledge, experience and capacity above site and on-site work together to achieve specific customer goals, the company explained.
Interpreting and translating big data into smart data enables customers to proactively ensure system reliability, gain full data transparency for event and incident handling, and create safer, more compliant, and efficient buildings.
In early July 2022, Siemens partnered with the American University of Ras Al Khaimah to reduce carbon emissions.
With Fire Safety Digital Services, continuous monitoring of detector soiling levels ensures that all fire detectors are working correctly, preventing environmental and other external risk factors from compromising the performance of fire safety systems, the statement elaborated.
The eLogbook also ensures all information regarding events and activities at the panel are automatically captured and made accessible to both on-site operators and Siemens technicians via the Service Portal, closing any knowledge gaps in the system. Detailed digital records create tamper-proof and secure data storage for the fire panel history, giving operators data transparency to prioritise future actions and prepare for audits and inspections.
Furthermore, expert remote diagnosis and services can be delivered on-site and above-site by the Siemens Remote Service Centre. With remote operational support, customers will have access to Siemens experts for continuous monitoring, diagnosis and operational assistance, to swiftly resolve issues and ensure fire detection systems are always fully operational. With systems continuously monitored above site, critical issues are addressed, and faults are proactively resolved before they result in system failure, disruption to business or a safety concern, it explained.
Late in July 2022, AESG said it achieved Fire and Life Safety Certification from Saudi Civil Defense.
As part of the portfolio, the Sinteso Connect App has permanent cloud connectivity and allows building users, facility managers and service technicians to access fire safety assets, check on live incidents and receive push notifications from their connected sites.
