Snorkel launches global telematics solution Snorkel OnSite

Powered access manufacturer teams up with Trackunit to offer full-service suite that feeds data directly into customers’ existing telematics dashboard, as well as custom systems that combine products from other brands

Snorkel has announced the launch of its new telematics offering, Snorkel OnSite, a full-service telematics suite available globally on most current Snorkel mobile elevating work platforms (MEWP) and telehandlers.

The solution, which is powered by Trackunit, can be optioned at the time of ordering for factory-install, or for field-installation by an authorised Snorkel dealer or service centre. Snorkel added that many of its models are now telematics-ready, featuring a compatible connection for the telematics module.

Snorkel said in a statement that it offers a choice of telematics subscriptions, including a Direct Data and API package that can feed data from Snorkel lifts directly into a customer’s existing telematics dashboard, as well as a Data and Dashboard package, which includes access to a Trackunit branded dashboard where a customer can access Snorkel machine data, as well as feed in other products from other brands.

The manufacturer added that subscription packages are available in a choice of either 24-months or 60-months, and “an optional access keypad with RFID capabilities is also available”. The type of data that can be accessed in Snorkel products is based on whether the unit is CAN bus or Non-CAN bus, but generally includes key information such as the machine status (on/off), machine hours, the machine’s physical location and the battery charge level.

Access to real-time information provides opportunity for improved product support, said Snorkel, adding that it has trained its global product support teams and distribution network on the Trackunit solution, enabling them to provide faster and more accurate troubleshooting support remotely.

Matthew Elvin, CEO, Xtreme Manufacturing and Snorkel, said: “Trackunit is one of the leading telematics providers for our industry, and we are very pleased to have partnered with them to develop this solution for our customers. In line with our ‘keep it simple’ approach, we focused on making it easy for our customers to access all of their fleet data in one place, either through the Trackunit dashboard or by using API’s to feed the data into their existing telematics tools. This maximises the usability of the data to the customer, as they can see everything in one place.”

Jeffrey Cohen, president, Trackunit, added: “We are proud to work with an industry-leading OEM in bringing this technology to the market. Snorkel has taken a truly customer-centric approach to the data that their customers will find value in. Leveraging the Trackunit ecosystem, they enable customers to drive useful insights back into their organisations.”

Trackunit is a provider of fleet management solutions to the global construction equipment industry, collecting and analysing machine data in real-time to deliver “actionable, proactive and predictive information, empowering customers with data-driven foresight”. Snorkel’s parent, the Ahern Family of Companies, selected Trackunit as its telematics program partner in June 2020.


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