Dubai Airports awards FM contract to Serco

Six-year agreement covers full range of services for Terminals 1 and 2, as well as other facilities


Dubai Airports has awarded a six-year facilities management (FM) contract to Serco Middle East for maintenance and support of a large part of the buildings and infrastructure at Dubai International Airport.

Serco, an international service provider to governments and public sector entities, said in statement that the contract covers a full range of FM services for Terminals 1 and 2, as well as other cargo and ancillary buildings at the airport.

“We are delighted to extend our partnership with Serco through this new contract. By combining Serco’s expertise in facilities management with Dubai Airports’ drive and vision, I look forward to even higher levels of standards and customer experience across our airport infrastructure,” said Chris Garton, executive vice president of operations at Dubai Airports.

Joe Boyle, managing director of Serco Middle East’s Integrated Facilities Services Sector, added: “Dubai Airports has chosen Serco after an intense, detailed and highly competitive procurement process and we are very proud and excited by this new opportunity. Our partnership with Dubai Airports is long-standing and Serco Middle East continues to be a partner of choice as we excel in building strong client relationships founded on quality of service, innovation and trust.”

The Dubai Airports contract builds on Serco Middle East’s existing FM relationship in the education, energy, healthcare and public sectors, the statement added.

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