Emrill appoints Thomas Friswell as associate director of operations
Appointment will see Friswell manage several key contracts with FM provider’s main customers
Integrated facilities management service provider Emrill has appointed Thomas Friswell as associate director of operations, it has announced.
In a statement, Emrill said that Friswell will join an existing team of three associate directors, responsible for supporting operation delivery excellence, developing and enhancing customer relationships and contributing to the organisation’s ambitious growth targets.
Commenting on Friswell’s appointment, Gopalakrishnan, Emrill’s operations director said: “We are thrilled to welcome Thomas to Emrill’s operations team, and we are confident his proven expertise and commitment to delivering outstanding results for clients align with Emrill’s core pillars and business ethos. Thomas’ passion for innovation and continuous improvement, as well as his methodical approach to service delivery in line with Emrill’s world-class standards and contractual and statutory requirements, make him an asset to Emrill and the contracts he will manage.
“We are confident Thomas will excel in this role and will contribute greatly to Emrill’s continued success in developing value partnerships with clients, empowering Emrill’s excellent people and delivering unrivalled facilities management services.”
With over ten years of experience in delivering technical facilities management services, Friswell joins Emrill to manage several contracts with the FM provider’s key customers, including the acclaimed Emaar Communities, Emirates Living, Arabian Ranches, Downtown Dubai and Dubai Creek Harbour. He also holds an IWFM Level 5 Diploma in Facilities Management and holds yellow and green belts in Six Sigma Lean Processes.
Reporting to Gopalakrishnan, Friswell’s responsibilities include overseeing all aspects of Emrill’s facilities management delivery within these communities, including technical, mechanical, electrical and plumbing (MEP), cleaning, security and energy management services.
Of his appointment, Friswell said: “I’m delighted to join the leading total facilities management provider in the UAE. Emrill is known for the quality of the services it provides, ensuring safety across the entire business and providing its people with world-class training and development opportunities — areas I am personally very passionate about.
“I’m looking forward to the challenge of delivering the highest levels of facilities management services to Emrill’s valued clients and using my expertise to help Emrill achieve its future objectives,” he concluded.
