Operations & Maintenance

HITEK inks strategic agreements in KSA

The firm’s agreements are said to showcase HITEK’s commitment to support the Kingdom’s development goals

Facilities management (FM) company HITEK Services, which is part of the Farnek group of companies, has acquired multiple contracts in Saudi Arabia, it has announced. The firm’s agreements with organisations such as the Safari Group and Omni Facility Management are said to showcase HITEK’s commitment to support the Kingdom’s development goals in healthcare, education, and cultural preservation.

HITEK’s partnership with the Safari Group includes projects such as operations and maintenance (O&M) of the 176-bed Neuroscience and Trauma Care Center (NTCC) in Jeddah.

Javeria Aijaz, Managing Director of HITEK Services stated, “HITEK’s role is to ensure the smooth operation of this critical healthcare facility. Using our CAFMTEK solution, HITEK will help to digitalise work order, maintenance and asset management, by tailoring our system to meet KAPSH’s specific needs, affording seamless integration with existing processes and workflows.”

He added, “These contracts not only represent significant business growth but also underscore our dedication to supporting Saudi Arabia’s development goals in healthcare, education and cultural preservation. We are proud to partner with these leading organisations to create an effective and sustainable impact.”

HITEK said it has signed an independent three-year contract to leverage its solutions to enhance the operational efficiency and sustainability of organisations such as the Prince Mohammad bin Fahd University (PMU) a private non-profit university.

Sabith Sasikumar, Head of Facilities Management at Omni commented, “HITEK addresses FM challenges faced by many of our clients, by providing an integrated solution that connects, tracks and monitors building assets, providing real time data. This presents a holistic overview of all vital facility systems, which can reduce traditional manpower costs by up to 17% and enhance asset life cycles by digitalising FM service delivery”.

“By connecting a building’s assets and data points using flexible, scalable and analytical platforms, the SAAS-based solution can also be managed from one central point, utilising IoT, Building Management Systems (BMS), Cloud, Machine Learning (ML) and AI technologies,” he concluded.

HITEK has also been tasked with preserving the infrastructure of the Historical Diriyah, Riyadh (HDRI), a UNESCO World Heritage site, and to safeguard cultural heritage through meticulous and digitalised facility management. HITEK’s scope of work includes contract management, workflows, job plans, inventory management SLA and KPIs as well as dashboards and reports, the firm said.

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