DEWA achieves savings of $77.5m through use of smart services
More than seven million transactions conducted from January to September this year, which helped reduce carbon emissions by 24,000 tonnes
Dubai Electricity and Water Authority (DEWA) has said that it has successfully completed more than seven million smart transactions from January to September this year, which has helped reduce carbon emissions by more than 24,000 tonnes.
This is equal to planting more than 27,000 trees over a distance equal to 52 football pitches, and has helped achieved savings in excess of $77.5 million, a statement from the Authority pointed out.
Saeed Mohammed Al Tayer, MD & CEO of Dewa, said that all its services were available on its website and smart app, so customers could complete their transactions anytime and anywhere, easily and securely. This also protects the environment and natural resources.
Al Tayer added that DEWA’s commitment to enrich the customer experience with smart services in turn saves them time and effort.
“These include using the latest disruptive technologies and Artificial Intelligence (AI) tools. This achieves the Dubai 10X initiative, which mandates the Government of Dubai to be a global leader that is 10 years ahead of all other cities through government innovation and the reworking of traditional work mechanisms,” stated Al Tayer.
It also achieves the Smart Dubai initiative, to make Dubai the smartest and happiest city in the world. Dewa is one of the leading organisations in digital transformation. Smart adoption of DEWA’s services reached 98.56% in Q3 of 2020,” he concluded.
