Remote working system part of civic body’s comprehensive plan to continue providing services and engineering transactions via digital transformation and smart applications
Sharjah Municipality has announced that the engineering and buildings sector has completed more than 3,341 transactions remotely in April 2020, coming as part of the civic body’s comprehensive plan to continue providing services and complete engineering transactions by relying on digital transformation and smart applications.
In a statement, director-general Thabet Salem Al Tarifi, stressed that the remote working system contributed to adding creative touches and innovative projects in the work system, and created differences in the implementation of the various services provided by the municipality, due to its complete readiness to deal with various challenges and its future outlook that it formed.
Khalifa bin Hadda Al-Suwaidi, assistant director-general of the Engineering and Buildings Sector, explained that the sector has provided the employees with all the necessary tools for working remotely and continuing to provide services and communicate with the public on various channels.
Sheikh Mohammed bin Majid Al Qasimi, director of Building Licencing Department, pointed out that the department had completed more than 931 transactions remotely, which included construction permit transactions, entry transactions, fee calculation, certificates of interest.
“The department took all measures to implement the remote work system since last March to next July, with the possibility of extension, creating a WhatsApp number for all departments, creating an email for the administration and authorising a number of staff to respond and follow-up directly to the public’s inquiries and transactions,” said Yaqoub Al Zarouni, director of the Engineering Department, adding that it had completed more than 1640 transactions remotely within a month.
Ahmed Abdul Rahman Al Jarwan, director of Buildings Inspection Department, said the department completed 770 transactions within a month remotely, providing all services without the need to visit the department, receive transactions through email and provide the required documents to be followed up by the competent staff.