Dispute resolution tips for Turkish contractors

Orçun Çetinkaya, partner at Turkish law firm Moroglu Arseven, looks at the options open to contractors bidding for international projects

Orçun Çetinkaya

The Turkish construction sector has experienced significant growth in recent years, achieving prominence in the international arena. The sector has developed into one of the most well regarded forces in the field. It has also become a crucial element of Turkey’s economy, despite the most valuable segment of the sector actually being international construction projects, rather than domestic operations.

Turkish construction contractors have proven to be skilful in creatively using alternative dispute resolution methods to avoid and resolve disputes, as well as mitigate future consequences. The real possibility of a contractor damaging its chances of receiving future work often casts a long shadow over dispute resolution in the construction sector. Accordingly, a pragmatic approach to disputes will continue to be necessary for Turkish construction contractors, which face regional unrest and an increasingly uncertain future in Russia, one of the local sector’s most important foreign markets.

The scale of the Turkish construction sector

The construction sector is an important element of the Turkish economy and a key part of Turkey’s wider role in the international business community. In 2015, Turkish contractors undertook 7,735 projects in 104 countries, valued at a total of $304.5 billion. According to the Engineering News Record, Turkey was the second highest country of origin for contractors in the 2015 World’s Greatest 250 International Contractors, with 43 companies, second only to China. Construction work in Turkey generates employment for 1.8 million people and comprises 5.9% of the country’s GDP.

Taking into account the direct and indirect effects it has on other parts of the economy, the Turkish construction sector is estimated to contribute up to 30% of the Turkish economy and 10% of national employment.

Common sources of construction disputes

Successful completion of a project relies on the harmonious cooperation of the participants. However, the nature of construction projects inherently creates a high risk of disputes arising. A single project will almost certainly involve several horizontal and vertical layers of work, carried out by professionals from and often in different countries. At times, the commercial interests and incentives of the participants can diverge, and expertise and education levels can be dramatically different between the different layers. Projects can also be tied to each other, multiplying the number of parties involved and the associated potential for disputes.

Contractors generally submit their bids to, and ultimately work for, sovereign project sponsors. Therefore, contractors are forced to make a judgement about possible future work prospects with those sponsors when deciding whether to pursue a dispute.

When wider commercial factors are considered, contractors can discover that simply holding a legal right or a strong case does not necessarily mean pursuing the dispute is in their long-term best interests. The risks of damaging the relationship with the sponsor may be exacerbated by the simple fact that the contractor’s next project bid will almost certainly involve the same project sponsor.

Given these factors, construction disputes are almost inevitable unless proper preventive mechanisms are included at an early stage in the contracts and subcontracts. These mechanisms must also be understood by all parties and implemented in a timely and efficient manner as disputes evolve.

Pre-bid considerations for foreign projects

Contractors must undertake considerable due diligence before bidding on foreign construction projects. In this manner, they can avoid or at least reduce the negative consequences of a possible dispute or breach of etiquette. All efforts should be made to understand the country’s local dynamics and mechanisms, as well as other parties involved in the project.

This allows contractors to determine and consider the systemic, political and regulatory risks involved, ultimately making an informed decision about whether it is in the contractor’s best interests to operate in a particular country. The exercise allows contractors to fully understand a project and mitigate risk margins well in advance.

Specific factors to consider include:

  • Local Fund Transfer Regulations: Restrictions can apply to transferring funds across national borders. Therefore, contractors should investigate and understand the project’s method of payment (cash or otherwise), and in which currency payments will be made.
  • Tax Arrangements: Taxation can directly affect total project income. Corporate tax rates, stamp duties and withholding taxes for the relevant country should be considered, along with any reciprocal taxation treaties between the countries.
  • Employment Restraints: The status of foreign employees can be complex and should be carefully considered when the contractor is determining whether the contractor’s own (foreign) personnel will be involved in the project. Some countries apply thresholds for the number or qualifications of foreign workers permitted to work on state-funded projects.
  • Differences between Legal Systems: Contractors should consider the different approaches of their home legal system and that of the target country. While complex, large-scale international projects use internationally accepted standards, local variations or interpretations can be costly for contractors.

Dispute resolution methods in the construction sector

The complex nature of large-scale international construction projects means that construction contracts have developed different features from normal commercial contracts, as well as dispute resolution methods tailored to suit the sector’s unique characteristics.

International contractors, including Turkish contractors, widely accept arbitration as an important dispute resolution method. However, Turkish contractors tend to view arbitration as a method of last resort, particularly when involved in construction projects for sovereign project sponsors.

The risk of potentially losing future business from a sovereign tends to prevent Turkish contractors from arbitrating disputes, even if they have a case. Contractors tend to attempt other alternative dispute resolution approaches, such as negotiation and mediation.

Generally, contractors attempt negotiation first, since it can resolve disputes quickly and involves the least procedural formality. If negotiations fail, mediation can pose a more attractive alternative than arbitration due to its easier formation, comparatively reduced effort required and faster resolution process. These factors can be persuasive, since an arbitrated outcome can take years.

The success of negotiation and mediation can depend on the accuracy and completeness of project records. Each stage of the project should be properly documented, and if problems arise, these should be raised in a timely manner to avoid a domino effect or irreversible problems.

Turkish contractors have shown a preference for using standing dispute boards, particularly for projects involving a sovereign. This runs against a common perception in Turkey that dispute adjudication boards or dispute resolution boards are redundant due to their non-binding resolutions.

However, the findings of such boards can support a contractor’s position during later negotiations and meditations. Involving a neutral third party such as a mediator or dispute resolution board can help to eliminate differences more objectively and save face, as well as avoid other negative implications of the dispute for the parties.

The experience, expertise, neutrality and professionalism of appointed experts is significant, regardless of whether the parties choose a dispute resolution board, mediation, arbitration or another method. Turkish contractors have shown a clear preference for using internationally renowned individual experts and firms to add objective credibility to their position, claims and perceptions.

Regional developments

Historically, Russia has been an important market for Turkish contractors. Some local names have directly built their global recognition and reputation on the back of major projects completed in Russia. Turkish contractors have benefited from experience obtained in Russia, spreading operations throughout neighbouring countries. Turkish construction companies are involved in more projects in the EMEA region than any other national group.

However, recent Russian sanctions on Turkey threaten prospects for Turkish construction companies in Russia. Russia has announced that projects already granted to Turkish construction companies will not be affected by the sanctions. However, this is a temporary respite and means that no cases or arbitrations will arise from those contracts due to the recent sanctions. Future relations between Russia and Turkey will determine how Turkish contractors position themselves for business ventures.

The tension between Russia and Turkey will harm Turkish construction business on a global scale, beyond projects simply located in Russia. Turkish construction businesses tend to bear the financial risks of difficulties themselves, without a third-party insurance safeguard.

It is common for construction contractors around the world to engage insurance companies to secure against regional risks and possible problems. For example, French contractors have Coface, and Germans have Hermes.

In Turkey, Eximbank was established to support Turkish firms on the global scene. However, it is essentially simply a commercial bank at the moment, involved in pre-financing for Turkish contractors. It is critical that the Turkish construction sector be supported by an insurance institution in the near future to cover regional risks.

The recent political turmoil in Syria and Iraq, and heightening tensions in the Middle East generally, continue to cause increased difficulties for Turkish contractors. At the least, the future does not look promising for any construction company in the region.

However, for the disputes already arisen, the fact that the region is full of claims experts, mediators and arbitrators who are well aware of the circumstances and projects, and familiar with the parties, is a relief in that they can help parties reach a quick and effective resolution considering all of the surrounding circumstances.


The volatile nature of the region means Turkish contractors have developed the necessary skills to efficiently handle complex and multi-layered disputes. Turkish construction contractors have proved proficient at creatively using a range of alternative dispute resolution methods to avoid and resolve disputes, as well as mitigate negative consequences and protect commercial interests.

While use of such methods has not developed in other Turkish industries to the same extent, Turkish construction companies exemplify that alternative dispute resolution methods can be quite efficient if industries use them in a way suitable to their businesses, regions, future interests and counterparties.

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