Ras Al Khor facility to service the company’s full range of professional and home products
Global cleaning technology solutions provider Kärcher has opened a dedicated facility for all after-sales, maintenance and service functions of its products at Dubai’s Ras Al Khor industrial area.
Announcing the new facility, located near Iris Village at Shed No. 08 in Ras Al Khor, Karcher said its opening is in line with the company’s expansion plans in the region under which it aims to increase direct interaction with its clients.
The Ras Al Khor service centre will provide after-sales care and maintenance for both Kärcher’s Professional as well as Home and Garden product lines. Some of the services offered at the service centre include repairs, purchase of accessories and annual maintenance contract handling, said the company in its announcement. Kärcher’s product range includes vehicle washing bays, drinking water and wastewater treatment systems, high-pressure cleaners, vacuum cleaners, steam cleaners, window vacs, vacuum sweepers, scrubber driers, dry ice blasters and cleaning agents, among others.
The opening ceremony was attended by Axel Stolz, executive vice president, Sales Export, Kärcher, and Richard Nouira, managing director, Kärcher Middle East FZE, along with staff from the company’s Middle East headquarters.
“We are working at increasing our reach to our existing and potential clients. To do this, we have found the best method is to be approachable directly, and the opening of numerous service centres across the Middle East is a part of this strategy,” said Nouira. “We are excited at the opening of this new service centre at Ras Al Khor as it is a milestone to meet the market requirements in the region.”